


Why The Critical Choice In Corporate Triage Is What To Stop Doing
Stop trying to fix the unfixable whether they are projects, programs, businesses, or people. In general, triage involves sorting victims into those that don’t need help now, do need help now, and can’t be helped. The critical choice is between those needing...
The ART Of Decision Rights
“Starbucks CEO Kevin Johnson is stepping down next month. Former CEO Howard Schultz will return in an interim role as the company seeks a successor by the fall.” So said an article from the Wall Street Journal this morning. Their article explains that Starbucks board...
Lessons On Following A Sacrificed Change Agent From McKinsey’s New CEO, Bob Sternfels
Most change agents don’t survive their own change. The job of those following them is to help the organization get over the trauma inflicted by the change agent and then move forward benefitting from the most important of those changes. This requires an emotional,...
Why Rolling Quarterly Planning Leads To Better Thinking And Resource Allocation
Dwight D. Eisenhower put it well. “Plans are worthless, but planning is everything.” His point was that plans are instantly out of date, but the knowledge and skills gained by exploring scenarios, options and contingencies help people anticipate and react to events as...