


The ART Of Decision Rights
“Starbucks CEO Kevin Johnson is stepping down next month. Former CEO Howard Schultz will return in an interim role as the company seeks a successor by the fall.” So said an article from the Wall Street Journal this morning. Their article explains that Starbucks board...
Why And How To Manage Through This Inflation Differently Per Ram Charan
The Consumer Price Index (CPI) was 7.9% higher in February than it was a year ago, the highest rate of inflation in 40 years. In a conversation with Ram Charan this past week, he told me this round of inflation is different. Companies will need to act differently....
When To Fire, Focus Or Nurse People In The Wrong Roles
What you should do with people in the wrong roles depends. If they don’t have the motivation, fit or strengths required for your organization, fire them. If they do, split their role, or move them over, up or down as appropriate, re-focusing them. And if they’re...
How Asking ‘What If…?’ Works Offensively And Defensively
Ask “What if…” Ask it to spur people on to do things they didn’t think was possible. Ask it to help people prepare for contingencies. Ask it to help them improve the way they work. Offensive It happens to all of us and to all of the people working for us. We...