


Leading Through an Extended Pandemic – Marco’s Pizza’s Recipe for Success
The Stockdale Paradox provides a powerful framework for leading through an extended pandemic born out of Stockdale’s multi-year prisoner of war experience. The heart of it is “Unwavering faith that you can and will prevail with the discipline to confront the most...
Helping Employees Manage Through COVID Wave II
COVID-19 reset everyone’s progress up Maslow’s hierarchy of physiological, safety, belonging, self-esteem, and self-actualization needs. As you helped your employees re-boot through the first wave of the pandemic, you needed to meet them where they were and move back...
How To Avoid The Self-Inflicted COVID Communication Disaster At JP Morgan Chase And Goldman Sachs
It’s surprising and stunning that JP Morgan Chase and Goldman Sachs have got this so wrong. As CNBC reported, both banks’ employees are learning about Coronavirus cases in their buildings from press reports and not from their leaders. Their policies are “to inform...
Which Next Role Increases Your Organization’s Effectiveness
If you want to get more done in the same amount of time you have to add resources. Every leader there ever was has faced the immutable law that scope is a function of resources and time. To get more done, you must add tools to make yourself and others more...