Competence, Confidence, and Caring in Onboarding
Competence, Confidence, and Caring in Onboarding

"...there are three things that matter. The first is competence — just being good at what you do, whatever it is, and focusing on the job you have, not on…

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Onboarding Results – Process Tradeoff
Onboarding Results – Process Tradeoff

The world is full of people so focused on process that they forget about results.  They think that if they do everything right, good things will happen.  It's also full…

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Phrasing Onboarding
Phrasing Onboarding

In his essay on “What the Dog Saw”, Malcolm Gladwell describes Cesar Millan’s “movements of mastery” in communicating with dogs.  There’s magic here.  There’s magic in Cesar’s deep understanding of…

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Help jump-start Disaster Operations Teams
Help jump-start Disaster Operations Teams

We are working with a major humanitarian aid organization on a pro-bono basis to think through how to put in place a program to jump-start their Disaster Operations Teams.  (Every…

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Why invest in onboarding?  Impact.
Why invest in onboarding? Impact.

TED sent out an email this morning that highlighted, among other things, talks by actress Pasty Rodenburg and musician Robert Gupta.  At one point in their talks, each explained why…

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Emotional Onboarding
Emotional Onboarding

All onboarding is emotional.  It's all about moving people's feelings. The process has value Just because all onboarding is emotional does not mean you can relax the process.  The basic…

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Adjusting
Adjusting

A tree fell into a man's driveway last week. (A lot of trees fell into a lot of places in Connecticut last week. But this story is about one tree.) …

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Engaging Onboarding
Engaging Onboarding

Sandy Linver suggests five stages of communication: from unaware to aware to understand to believe to action.  It’s a terrific model that has been helpful to a lot of people…

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The Right Role for HR in Onboarding
The Right Role for HR in Onboarding

My partner, Rob Gregory, suggests there are three core processes in any organization: strategic, operational and organizational.  Separately, last night, I sat in on Anna Tavis' wonderful Talent Management class…

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