Why Walmart Had To Fire U.S. Head Bill Simon

Suleiman the Magnificent by Hans Eworth (Wikipedia)

It should not be a surprise that Walmart’s U.S. head, Bill Simon, just left his job. First, it’s the logical next step in new CEO Doug McMillon’s onboarding approach of converging and evolving quickly. Second, leaders that don’t deliver over time should be replaced, and Simon has not delivered. Third, getting rid of Simon is exactly what Suleiman the Magnificent would advise.

 

Converge and Evolve Quickly

This was always the right onboarding approach for McMillon. With same-store sales declining, he had to move quickly. Per an earlier article, Kroger ’s results suggested Rodney McMullen could ease into his new job as CEO while Microsoft ’s Satya Nadella has a lot of ground to make up and is making radical changes quickly. McMillon’s approach at Walmart should be and has been somewhere between the two.

If he were going to shock the system, he probably would moved Simon out earlier. If things were going well, he could have given Simon more time. As it is, the timing of Simon’s exit, six months after McMillon took over, is in line with converging and evolving quickly.

 

Deliver the Results

Failure to deliver is one of the three main causes of executive failure. When Walmart US blew its holiday merchandising in 2010, then CEO Mike Duke shifted his approach and got rid of the head of merchandising. Simon survived. But, as Forbes contributor Walter Loeb put it last week, “It is about time. Poor domestic results demand a change of management.”

Accountability is a two-edged sword. Those that deliver should be rewarded. Those that do not should face negative consequences. If that doesn’t hold for senior leadership, it won’t have any credibility through the line.

 

Follow Suleiman the Magnificent

One of the main practices in Suleiman the Magnificent’s family’s approach to succession management in the Ottoman Empire for over six hundred years was for the new ruler to kill off all his brothers to head off any possible succession disputes. Simon was McMillon’s brother in retail. Suleiman would argue that as soon as McMillon was chosen, Simon’s days were numbered.

Oh-by-the-way, Walmart and the Ottoman empire are not the only organizations that function this way. Look at McNerney and Nardelli’s exit from GE as soon as Immelt was named CEO amongst other examples.

 

Implications for you

When you’re onboarding into particularly complex situations, choose the right approach, deliver the results, and neutralize the detractors.

1. Choose the right executive onboarding approach.

The key point is that one size most definitely does not fit all at the executive level. Our executive onboarding firm, PrimeGenesis, has a rock-solid, crystal-clear executive onboarding process – that we never follow. Our approach survives only until the first question. After that we’re adjusting to the leader and the context – as should you. The ACES model can help you prepare. Think in advance about whether you should (A) assimilate in, (CE) converge and evolve either slowly or fast or (S) shock the system. That choice will inform everything else you do.

2. Deliver the Results.

If you follow the BRAVE Leadership framework and do the best possible assessment of the environment to get at where to play, clarify what matters and why, make strong choices around how to win across strategy, posture and culture, and connect with others to build strong relationships, it’s all for naught if you don’t translate those into behaviors that drive impact and results.

Never confuse action for progress. Drive to better results faster.

3. Neutralize the Detractors

While my original piece comparing Henry VIII and Suleiman the Magnificent’s succession planning practices was mostly an excuse to research harems, there’s a lot of wisdom in Suleiman’s approach. Of course I’m not suggesting you behead anyone that wanted your job. Instead I am suggesting that you give those people every possible chance to accept you and your direction. If they do, great. If not, they need to go in a different direction themselves – somewhere else.

—————————————————

Click here for an overall executive summary of the New Leader’s Playbook and links to each of its individual articles organized by category.

Read More Articles

Two martial man engaging in a judo combat
Deploying Judo Strategy To Throw A Stronger Business Competitor

In judo, you do not try to overpower a stronger opponent. You accept their strength, side-step their thrust, and use their weight and momentum to throw them. My earlier article,…

Read Article
A rugged expedition vehicle drives along a long, empty road toward lush mountains under a dramatic sky.
Deliberately Stupid Executive Onboarding

Every executive walking into a new role is, for a while, stupid. Not incapable. Not unqualified. Stupid in the specific, unavoidable sense that they do not yet know what they…

Read Article
A group of executives in a meeting, getting to know each other and working together.
Succeeding Your Own Boss

There's a version of executive onboarding that almost never gets written about, probably because it looks so easy from the outside. Whether it’s the CFO succeeding the CEO, or the…

Read Article
Functional Leader Onboarding: Converge Before You Evolve

The fastest way for a new functional or operational leader to fail is to start changing the team before becoming part of it. The better sequence is simpler and harder: converge first,…

Read Article
Integration Leadership Isn’t a Detail. It’s the Deal.

KKR's $5.7 billion agreement to acquire Integer Holdings closed a strategic review that started back in April. The medtech manufacturer's board ran the process. Advisors ran the numbers. Lawyers ran…

Read Article
In M&A Integration, Culture Isn’t the Soft Part. It’s the Job.

Private equity has been on a buying spree. Bolt-on acquisitions, platform builds, roll-ups across logistics, healthcare, professional services, and beyond. Deal teams have gotten faster and more disciplined about diligence,…

Read Article