Tag: communication
Onboarding Politics
Eleven jurors thought former Illinois governor, Rod Blagojevich, was guilty of several mis-deeds including trying to sell a U.S. Senate seat. One juror held out because she thought it was…
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Managing Leaks
Betty was announcing a set of changes in her organization all at the same time. She wanted to let people know in the right order, make sure they all had…
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Beware Unintended Consequences
The CEO and a member of his board of directors were walking down the hall during a break. The board member casually asked how things were going in Japan. (They…
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Bridging the Gap in a Crisis
The heart of The New Leader's 100-Hour Action Plan - Leading Through a Crisis is an iterative approach to bridging the gap between the desired and current state of affairs. …
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Campaign for Change
"We keep doing the same thing over and over again with different labels. We shuffle the people. We launch new initiatives. Nothing sticks. It's frustrating." - Team Leader. Every change…
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Live the message
Gerry was a volunteer with his local life squad/ambulance service. One day he heard an accident while raking leaves in his front lawn. He ran down to the end of…
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3 Communication Points
While there are all sorts of different ways to think about communication, for most of us, concentrating on three communication points can make a dramatic difference in our effectiveness. It…
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Why not
Two people used those two words with me over the past week, with very different meanings. Wilder Baker - Why Not Had breakfast with Wilder to talk about his ideas…
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The Stupid Edition of Intuition
Sometimes letting people trust their guts is a very good thing. Sometimes it’s not. Here’s one way to think about the difference. Conscious Competence Model Consider the conscious competence…
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