Managing the Evolution of Your Start-Up’s Corporate Culture

In many ways, culture is a shared set of “BRAVE” preferences. People joining a start up need to buy in to the founders’ preferences. Of course, culture evolves – but…

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Top 10 Dos and Don’ts for Onboarding a New Chief Operating Officer
Top 10 Dos and Don’ts for Onboarding a New Chief Operating Officer

Chief Operating Officers can make a world of difference - if their onboarding sets them up for success. If you're bringing a Chief Operating Officer (COO) in to work for…

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Does Your Organization Need an Attitude Change?
Does Your Organization Need an Attitude Change?

An attitude adjustment is often the pivot point for changing an organization’s behaviors and relationships in order to survive and thrive in a rapidly changing industry. Here are the core…

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Leverage Service as a Strategic Weapon with Attitude and Discipline
Leverage Service as a Strategic Weapon with Attitude and Discipline

Leveraging service as a strategic weapon requires the right attitude and superior discipline. Attitude is key. Only organizations with a “service first” mentality can even hope to create a service…

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Three Imperatives for Service Innovation
Three Imperatives for Service Innovation

Innovating in a service business works best if the innovations are: 1) aligned with your core purpose, 2) meet a future consumer need and 3) can be executed by your…

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Inspiring and Enabling Evolutionary Innovation — From Middle Managers
Inspiring and Enabling Evolutionary Innovation — From Middle Managers

lead evolutionary innovation in an organization by giving permission, instilling enabling protocols, and inspiring passion

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Why Management by Objective is Unsustainable
Why Management by Objective is Unsustainable

BRAVE Leadership is at the heart of The New Leader’s Playbook: We’re all new leaders all the time. So remember all the time that leadership is about inspiring and enabling others to do…

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Want To Fail Fast? Do These Three Things.
Want To Fail Fast? Do These Three Things.

Failing fast is one of those ideas that seems like a great thing – for others to do. No one likes to fail. And failing leaders have a nasty habit…

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Make Technology Work for You or Else…
Make Technology Work for You or Else…

“The machines rose from the ashes of the nuclear fire. Their war to exterminate mankind had raged for decades, but the final battle would not be fought in the future.…

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