How To Leverage ‘Yes And…’ As The Gold Standard For Influencing

The fundamental premise is that responses that begin with “Yes” are more encouraging than either “No,” “Yes and” encourages making best current thinking even better.

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How To Move From Win-Lose To Collaborative Leadership

Look for win-win opportunities. That’s the key to collaborative leadership. The relationship has to be good for all over time.

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How To Dance The Board Two-Step To Increase Your Board Of Directors’ Leverage

Ken Chenault's approach to board management + Bryan Smith's approach to persuasion = the board two-step.

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Which Is Not Like The Other? Andy Grove/Intel, Coca-Cola, or Theresa May/Brexit?

Recognize a major change with an enduring impact for what it is and hit a restart button early and decisively.

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Learnings From The Stark Difference In Nancy Pelosi And Alexandria Ocasio-Cortez’ Onboarding

As an early career executive, your priorities should be building your personal brand for the future. As later career executive, shift your priorities to things that will make an impact.

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Make The Best Of Press Interviews With Three Points

In a press interview, concentrate on the three points you want to communicate and use interviewers’ questions as cues to help you do that.

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Experience: The Fourth Of The Only Four Ways To Succeed As A CEO

The best service-focused organizations are led by chief experience officers who are devoted to customer experience.

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