Category: Leadership Skills & Strategy
How Best To Fire Customers For Everyone’s Benefit
Being intentionally choiceful about which customers you serve is not a new idea. Yet too many leaders avoid it, hanging on to wrong customers who cost more in time, energy,…
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How To Prepare For The Encore Performance Of 1929 – Coming Soon
Andrew Ross Sorkin makes a compelling case that if we don’t learn from 1929, history will repeat itself again. In his new book, “1929 – Inside the Greatest Crash in…
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Managing A Double Hot Landing As A New Leader Integrating An Acquisitio
Executive onboarding into a new leadership role is always intense. Doing it while simultaneously leading the integration of an acquisition is exponentially more so. It’s a double hot landing: no…
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For Whom Do We Stand? The Quiet Power of Other-Focused Leadership
Ask any lawyer what it means to stand up in court, and the answers are revealing. Some will say they represent the defense, navigating the tide of presumption and evidence…
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The Power And Danger Of Unintended Messages
This past Saturday morning, I stopped at a sandwich shop in Misquamicut, Rhode Island, looking forward to a simple breakfast to start the day right. But before I reached the…
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Why Tactical Leadership Is The Most Important Leadership Arena
Every other arena of leadership is theoretical elegant and practically useless. Cultural leaders inspire. Strategic leaders enable. Operational leaders empower. But it's the practically accountable tactical leaders who deploy and…
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Leverage The Confidence-Preserving Power Of Saying ‘Yes, But Not Now.’
One of the keys to time management is having the confidence to say “No.” However, that means having to say “No” to the person who asked you to get something…
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The Benefits Of Providing Structured Comments On Creative Work a la P&G
Commenting on creative work is like commenting on someone’s baby. You need to be ready for the baby’s parents to by insulted by what you think is constructive criticism. Procter…
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What To Do When Good Enough Is Not Good Enough
Sometimes good enough is, indeed, good enough. But there are sometimes when you just can’t settle or compromise. The short answer is: 1) Never compromise culturally or on brand fundamentals;…
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