Watch out for Minnesota Nice

Wikipedia, that font of all current knowledge, describes "Minnesota Nice" as "courteous, reserved, and mild mannered".  If everyone in the world disciplined themselves to be like that, the world would be a better place.  If everyone in your new organization were that way, your onboarding would be that much easier.

Be Do Say

The trouble starts when people pretend to be nice, but they're not.  They might say all the right things.  They might even do all the right things.  But if being courteous, reserved and mild-mannered is not what they truly believe is right, they can't keep it up for ever. They might try.  They might say yes to what you ask them to do, thinking and hoping they will actually do it.  They might not know they're being passive aggressive.  But they are.

It's a trap

Don't get me wrong.  It's nice to be nice.  I hope everyone you meet in your new organization is truly nice.  You should hope so to.  Just be ready for the possibility that not everyone is actually as nice as they initially portray themselves.

Got any good examples?

Read More Articles

A large crowd of people seated closely together, viewed from behind, attending an event or presentation in a dimly lit venue.
The Stakeholders You’re Not Thinking About – And Why They Can Derail Your First 100 Days

Cracker Barrel made headlines when its relatively new CEO departed after less than two years in the role they were hired to transform. The reasons were complex, but one thread…

Read Article
A person holding a clipboard with a blank sheet of paper and a pen poised to write
Outcome-Based Governance: Aligning Policies, Guidelines, and Principles

Policies channel compliance. Guidelines invite contribution. Principles earn commitment. Start with how you want people to behave at work and then design your governance stack to reinforce, not inhibit that.  Three…

Read Article
Concept image of human brain made of blue and gray paint brushes
The Neuroscience of Leadership: Accelerating Growth Mindset and Enterprise Performance

Organizations’ futures depend less on what their people know today than on how fast they can learn, adapt, and execute tomorrow. Building on Carol Dweck’s Growth Mindset – the idea that abilities can be…

Read Article
A group of professionals collaborating.
Everything Communicates: Especially As and To an Executive Onboarding into a New Role

Everything communicates. Everything you say and don’t say, do and don’t do, and the order in which you say and do it sends a message. The same is true for everyone around you. As an executive onboarding into a…

Read Article
Group team working in a office.
Designing The Right Offsites for Different Leadership Levels

Offsites can be rocket fuel or expensive theater. One difference is whether you design each for the kind of leadership each level needs to provide: cultural, strategic, operational, or tactical. When you nest your offsites to fit those roles, you…

Read Article
Argentina flag with the body shape of the country in soccer field.
Strategic Adaptation in Leadership: Lessons from the Argentina–England World Cup Semi-Final

The Argentina–England World Cup semi-final was not just a game; it was a live case study in how leaders deploy strategy and tactics—and what happens when they fail to adjust…

Read Article