onboard new funding (and new people) in ways that strengthen your culture
If, like Mike Krzyzewski, you have built a culture of success, and invested in onboarding and preparation, they probably will be ready.
The world needs three types of leaders: artistic, scientific and interpersonal. And the world needs them to work together to change feelings, knowledge and behaviors as a team.
It’s frightening how many organizations say they care about customer satisfaction and how many of them are measuring the wrong thing the wrong way and then doing the wrong things with the information anyway. The fix is measuring satisfaction on an actionable dimension across a scientifically … [Read More...]