Three Imperatives for Service Innovation
Three Imperatives for Service Innovation

Innovating in a service business works best if the innovations are: 1) aligned with your core purpose, 2) meet a future consumer need and 3) can be executed by your…

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When to Lead, Follow, or Get Out of the Way: Leadership Lessons from the Greek Bailout
When to Lead, Follow, or Get Out of the Way: Leadership Lessons from the Greek Bailout

Make your organization ever more ADEPT by Acquiring, Developing, Encouraging, Planning, and Transitioning talent: Acquire: Recruit, attract, and onboard the right people Develop: Assess and build skills and knowledge Encourage:…

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Can we tolerate working with you? Fit.

There are only three questions in a job interview, getting at strengths, motivation, and fit.  See The Only Three Job Interview Questions, The New Leader's 100-Day Action Plan or the…

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Actors Must Actually Act
Actors Must Actually Act

Too many words.  Not enough action.  Too many tales "told by an idiot, full of sound and fury, signifying nothing". (1) It's not enough to know what matters.  It's not…

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