Real Onboarding
Real Onboarding

Just finished Byrne Murphy’s excellent book, “Le Deal” about the startup of ArthurGlen’s designer outlet centers in Europe.  It’s a great story about how Byrne and his colleagues learned to…

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Rapport-Talk
Rapport-Talk

Deborah Tannen wrote a piece in The New York Times, 11/29/09 on “Donahue Talked, Oprah Listened” https://www.nytimes.com/2009/11/29/opinion/29tannen.html.  In it she makes the point that Oprah took what Donahue had done…

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Onboarding: what, why and how
Onboarding: what, why and how

Excerpts from an interview I did this week.  More later when the interview is published. What is onboarding? Activities to acquire, accommodate, assimilate and accelerate new team members Why do…

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Onboarding Preparedness – The Difference between Harvard and Yale
Onboarding Preparedness – The Difference between Harvard and Yale

November 23, 1968.  Last minute of The Game.  Harvard just scored to draw within 8 points of Yale, 21-29.  Everybody in the stadium knows Harvard is going to try an…

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I can't do what he does
I can't do what he does

Final episode of this season's "Mad Men".  They create a new advertising agency and pull together, in order, the visionary leader, creative head and accounts head.  They're reluctantly considering the…

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Disciplined Onboarding
Disciplined Onboarding

When onboarding into a new role yourself or bringing someone else in, you don't have to follow an orderly or prescribed pattern of behavior.  You can just jump in and…

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Onboarding Issue: Surprising Stakeholders
Onboarding Issue: Surprising Stakeholders

Another basic that way too many organizations miss way too many times is informing key stakeholders about the start of a new employee.  This takes many different forms ranging from…

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Onboarding issue:  Pyrrhic victories in closing the sale
Onboarding issue: Pyrrhic victories in closing the sale

One organization pushed very hard to close the sale with a reluctant candidate who met all their criteria for success.  The candidate was willing, but her spouse thought it was…

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Executive Onboarding versus Onboarding
Executive Onboarding versus Onboarding

Onboarding and executive onboarding both aim to help new employees and new leaders deliver better results faster.  Still, there are three fundamental differences to keep in mind when onboarding executives:…

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