Three Steps to a Compelling Message
Three Steps to a Compelling Message

Compelling messages rarely appear out of thin air. Messages that make a real impact are the result of a lot of hard work, even though some business leaders and politicians…

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Communication basics: who what how
Communication basics: who what how

  Whether you are onboarding into a new firm, taking on a new leadership role, or managing a team transition, the communication basics always apply.  Three critical decisions should guide…

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Emotional Positioning
Emotional Positioning

  As a new leader, everything communicates. And we're all new leaders all the time.  The core of your communication must be your message.   But how do you get…

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The Words are Not the Message
The Words are Not the Message

We have all been taught the importance of staying on message.  Unfortunately, "message" is one of those over-used words that has come to mean different things to different people.  Let's…

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Crisis Management: Be Do Say

Good article by Peter S. Goodman in the New York Times (8/22/10) on “In Case of Emergency: What Not to Do”.  He looks at how British Petroleum, Toyota, and Goldman…

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Managing Leaks
Managing Leaks

Betty was announcing a set of changes in her organization all at the same time.  She wanted to let people know in the right order, make sure they all had…

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3 Communication Points
3 Communication Points

While there are all sorts of different ways to think about communication, for most of us, concentrating on three communication points can make a dramatic difference in our effectiveness.   It…

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Onboarding Progress
Onboarding Progress

  “…making progress in one’s work – even incremental progress – is more frequently associated with positive emotions and high motivation than any other workday event”.  So says Teresa Amabile…

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Simon Sinek on How Great Leaders Inspire Action
Simon Sinek on How Great Leaders Inspire Action

I was struck by Simon Sinek's TED video on How Great Leaders Inspire Action.  (Those of you who are not familiar with the TED videos should stop reading right now…

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