Banish General Motors-like Bureaucracy. Embrace Hierarchy.
Banish General Motors-like Bureaucracy. Embrace Hierarchy.

Bureaucracy can rear its ugly head anywhere people create red tape, policies and procedures more focused on protecting their turf than on serving customers

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Leverage John Kotter’s ‘Dual Operating System’ To Accelerate Change In Large Organizations

how the left, hierarchical side and a new right, networked side of large organizations can work together to accelerate important changes.

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