Tag: Forbes.com
Three Keys to a Winning Attitude in a Service Business
If you create value for your customer primarily through service or support, you must be responsive and flexible. This is an attitude choice across strategy, posture and culture. This is…
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Corporate Culture: The Only Truly Sustainable Competitive Advantage
In sustainable, championship cultures, behaviors (the way we do things here) are inextricably linked to relationships, informed by attitudes, built on a rock-solid base of values, and completely appropriate for…
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