Tag: Culture
Three Keys to a Winning Attitude in a Service Business
If you create value for your customer primarily through service or support, you must be responsive and flexible. This is an attitude choice across strategy, posture and culture. This is…
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Freeman Dyson – “It’s complicated” (Global Warming and Organizations)
I got to spend some time with theoretical physicist and mathematician, Freeman Dyson last evening at an American Friends of Winchester College event. While he did not talk about…
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Culture and Character: Intersecting Pieces of the Onboarding Puzzle
An organization's culture is the sum total of the characters of the individuals in the organization. The addition of any single individual impacts the culture and the culture impacts the…
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Onboarding Context and Culture
One of the most critical inputs into an onboarding plan is an assessment of context and culture. The context has three parts: the business environment, the organization's history, its recent…
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BRAVE Framework for Thinking About Culture
Organizational Culture: So Important - So Misunderstood We created some new frameworks for the 3rd edition of our book The New Leader's 100-Day Action Plan, and then made them a…
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Thankful for the American Culture
During a conversation about the bleak state of the US economy at the last CEO Boot Camp, one of the non-US CEOs was clear that he was betting on the…
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Watch out for Minnesota Nice
Wikipedia, that font of all current knowledge, describes "Minnesota Nice" as "courteous, reserved, and mild mannered". If everyone in the world disciplined themselves to be like that, the world would…
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