The Words are Not the Message
The Words are Not the Message

We have all been taught the importance of staying on message.  Unfortunately, "message" is one of those over-used words that has come to mean different things to different people.  Let's…

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Leading by storytelling
Leading by storytelling

Lots of interaction with leaders this week.  CEO Forum on Monday.  CEO Boot Camp Monday evening through Tuesday.  ELEM awards Tuesday evening.  Joseph Wharton Dinner Wednesday evening.  How I personally…

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Eyes on the prize hands on the wheel
Eyes on the prize hands on the wheel

Race car drivers are told over and over again to look at the track, not the wall.  Leaders are told to envision the future, not get bogged down in the…

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Onboarding Notions
Onboarding Notions

"Hurry up.  Toytime is over.  Everyone is back from books.  It's time for preces." This was my welcome into my new school, Winchester College.  What was abundantly clear was that…

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The Three Essential Elements of Compelling Communication
The Three Essential Elements of Compelling Communication

Image via Wikipedia For change to occur, A x B x C must be greater than D where: A is the Platform for Change – Why must I do something…

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Internal Consistency

I had worked flat out for 16 hours writing up a market share summary.  It went through countless iterations as it worked its way up my management ladder.  Finally, my…

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Better Results Faster…Than What?
Better Results Faster…Than What?

I was reminded last week that Better Results Faster is not always the right approach.  Louis is joining a private company to help take it public in about a year.…

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Trust II – Building Trust During Your First 100-Days
Trust II – Building Trust During Your First 100-Days

Relationships are based on trust.  Trust builds over time.  This is why it’s so important to do things that build trust before onboarding, during your first 100-days, and on an…

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Crisis Management: Be Do Say

Good article by Peter S. Goodman in the New York Times (8/22/10) on “In Case of Emergency: What Not to Do”.  He looks at how British Petroleum, Toyota, and Goldman…

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