The One Thing Every Parent Must Do This Holiday Season

milk moments of live, face-to-face interactions for every ounce of relationship-building potential

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Activate Ongoing Communication Early In A New Job

manage communication as an iterative set of concurrent conversations.

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Team Geographically Dispersed? Leverage All Senses To Keep Connected.
Team Geographically Dispersed? Leverage All Senses To Keep Connected.

Live beats visual beats audio beats written. Move up the communication hierarchy as much and as frequently as you can and leverage different tools across different senses to bridge the…

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Planning An Important Meeting? Don’t. Curate a Level Three Meeting Instead.
Planning An Important Meeting? Don’t. Curate a Level Three Meeting Instead.

The most valuable meetings co-create joint sensemaking. These need to be curated to produce level three meetings that disrupt the familiar to get to a new future

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Big Presentation? Don't Do It. Have A Conversation Instead.
Big Presentation? Don't Do It. Have A Conversation Instead.

Use your time with other human beings to engage in two-way relationship-building conversations.

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Onboarding Options When Face-To-Face Onboarding Is Not An Option
Onboarding Options When Face-To-Face Onboarding Is Not An Option

Virtual tools are particularly well suited for indirect communication, can help with direct communication and are risky for emotional communication.

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Target Ousts CEO and Goes for a Mulligan to Repair its Brand
Target Ousts CEO and Goes for a Mulligan to Repair its Brand

Any of you doubting the importance of your brand in this age of complete transparency should take a look at what’s going on at Target . They just replaced 35-year veteran and…

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