Unseen Onboarding Traps
Unseen Onboarding Traps

A lady drowned on a crowded beach at the end of Long Island a couple of weeks ago.  Everybody that was on the beach at the time will remember the…

Read Article
Erroneous Onboarding Assumptions

I'm giving a talk on onboarding in Lima, Peru this morning.  I've decided to turn it into a conversation instead of a talk because I'm not sure which of my…

Read Article
Persistence

"Many of life's failures are people who did not realize how close they were to success when they gave up." - Thomas Edison Pick your cliche.  We've heard it over…

Read Article
Trust III – Building Trust on an Ongoing Basis
Trust III – Building Trust on an Ongoing Basis

Relationships are based on trust.  Trust builds over time.  This is why it’s so important to do things that build trust before onboarding, during your first 100-days, and on an…

Read Article
Trust II – Building Trust During Your First 100-Days
Trust II – Building Trust During Your First 100-Days

Relationships are based on trust.  Trust builds over time.  This is why it’s so important to do things that build trust before onboarding, during your first 100-days, and on an…

Read Article
Trust I – Building Trust Before Onboarding
Trust I – Building Trust Before Onboarding

Relationships are based on trust.  Trust builds over time.  This is why it’s so important to do things that build trust before onboarding, during your first 100-days, and on an…

Read Article
Crisis Management: Be Do Say

Good article by Peter S. Goodman in the New York Times (8/22/10) on “In Case of Emergency: What Not to Do”.  He looks at how British Petroleum, Toyota, and Goldman…

Read Article
Gustavus Smith’s Onboarding
Gustavus Smith’s Onboarding

This is a true story of one of the worst onboarding cases in history as told by Wharton Professor Michael Useem. May 31, 1862.  The Union forces were about to…

Read Article
Discipline in Onboarding
Discipline in Onboarding

Routines, timelines, and structure to establish control are non-optional components of success.  You don’t have to manage them yourself if discipline is not one of your strengths.  But you must…

Read Article