Category: Team & Culture
Lifeway CEO’s Secret Ingredient? Attitude
Can you easily describe your leadership attitude? This might surprise many, but attitude is more important than you think. After all, attitude is the pivot point of BRAVE leadership. As I’ve…
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Inspiring and Enabling Evolutionary Innovation from Middle Managers
The bottom line is that innovation is not an optional exercise. Darwin’s lesson is that survival of the fittest is about those best able to adapt. Adapting requires innovation. You can’t…
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How Salesforce And Deloitte Tackle Employee Engagement With Gamification
This is about encouraging BRAVE behaviors. For each employee, figure out what behaviors have the most impact. Make sure those employees know what is expected and have the tools, resources…
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Dr. Bridget Duffy Puts The ‘Care’ Back Into Healthcare
Every once in a while we all need to hit the reset button and remind ourselves about our shared purpose. A case in point is healthcare where the focus on…
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The Winning Approach To Customer Service Is Just Common Sense
To be clear, either approach to customer service is a viable path to winning. Just don’t get caught in the middle, trying to charge a premium price for low-cost service.…
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Four Tips For Choosing The Right Business Shortcuts
1. Shortcut tasks others can do better than you can 2. Shortcut administrative tasks 3. Invest in innovation in and around your core benefit 4. Invest to find, secure and…
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Your Next Business Challenge: Solve a Problem Shared by Many
People get jobs by solving someone’s problem. People build businesses with systemic ways to solve a problem shared by many others. Just knowing about a problem is not enough. You…
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What it Takes to Empower Front Line Employees
Article | Association for Talent Development | George Bradt | June 4, 2013Click Here to Read Article
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Innovation Tips From Richard Branson, John Mackey, Bobbi Brown And Others
The holy grail of innovation is the Eureka moment - the sudden breakthrough. Those moments don't happen in vacuums. They have preludes and second acts. So prepare in advance, focus…
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