Category: Leadership Skills
Navigating The Tradeoff Between Increasing Prices Or Lowering Costs
Donaltella Versace with (L-R) Carla Bruni; Claudia Schiffer; Naomi Campbell; Cindy Crawford and Helena Christensen Getty Images Theoretically, organizations providing superior design or superior service should be able to earn…
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When Should A New Leader Fire Poor Performers?
Fired getty Much like the best time to plant a tree is twenty years ago, the best time for an executive onboarding into a new role to weed out poor…
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How To Support Effective Employees Caught In The Middle
In general, you should cherish or promote the outstanding 10% of your employees that generate most of the value, and you should move faster to invest in or get the…
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How AT&T Added Insult To Injury
There are important lessons to be learned from AT&Ts two failures last week. First, their widespread system outage was a classic, preventable, basic failure. Then they added insult to injury…
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How To Negotiate A Job Offer
Most people consider a job offer a win. It’s like taking a big hand in poker, making it to the next round of the playoffs, or securing a date with…
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Learn From The 49ers. Sometimes It’s Better To Start On Defense
The lesson is that it’s better to start on defense when you know you’re going to get to take your shot. And the lesson is applicable well beyond the NFL’s…
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How To Help Those Lacking The Confidence To Be Open To Help
Don’t. You cannot help those lacking the confidence to be open to help. Instead, find another person or another way to help them or walk away. Earlier, I wrote about…
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What Harvard Must Do To Onboard Its New President Successfully
Onboarding any new leader successfully requires aligning people around expectations and then acquiring, accommodating, assimilating and accelerating them. It’s challenging under normal circumstances as 40% of new leaders fail in…
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Relooking At Flipping The Classroom For Business Meetings
One of my early articles was Follow the 'Flipped Classroom' Model in Business Presentations. The main point was that it was time to flip your business meeting model. I noted…
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