Dealing with the unexpected
Dealing with the unexpected

Not content with its contributions to the global banking crisis, the powers that be in Iceland decided to wreck havoc on Europe’s travelers last week by flooding the air with…

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Onboarding Step-by-Step
Onboarding Step-by-Step

One important onboarding best practice is to pay attention. When I was 14 years old, I had lunch with the headmaster of the Eton school in England.  After a glass…

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Help jump-start Disaster Operations Teams
Help jump-start Disaster Operations Teams

We are working with a major humanitarian aid organization on a pro-bono basis to think through how to put in place a program to jump-start their Disaster Operations Teams.  (Every…

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Why invest in onboarding?  Impact.
Why invest in onboarding? Impact.

TED sent out an email this morning that highlighted, among other things, talks by actress Pasty Rodenburg and musician Robert Gupta.  At one point in their talks, each explained why…

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Emotional Onboarding
Emotional Onboarding

All onboarding is emotional.  It's all about moving people's feelings. The process has value Just because all onboarding is emotional does not mean you can relax the process.  The basic…

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The Music of Onboarding
The Music of Onboarding

Orchestra conductor Andris Nelsons is certain that “The music does the leading”, and not him.   (In an interview in Egon Zehnder’s “The Focus”.)  The same is true for onboarding.…

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Adjusting
Adjusting

A tree fell into a man's driveway last week. (A lot of trees fell into a lot of places in Connecticut last week. But this story is about one tree.) …

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Engaging Onboarding
Engaging Onboarding

Sandy Linver suggests five stages of communication: from unaware to aware to understand to believe to action.  It’s a terrific model that has been helpful to a lot of people…

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Link Between Onboarding and Engagement
Link Between Onboarding and Engagement

Aberdeen research's new report on “Onboarding – The First Line of Engagement” recommends: collaboration between all relevant stakeholders in a formal onboarding process that is integrated with other key talent…

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