Category: Leadership Skills
Trust I – Building Trust Before Onboarding
Relationships are based on trust. Trust builds over time. This is why it’s so important to do things that build trust before onboarding, during your first 100-days, and on an…
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Crisis Management: Be Do Say
Good article by Peter S. Goodman in the New York Times (8/22/10) on “In Case of Emergency: What Not to Do”. He looks at how British Petroleum, Toyota, and Goldman…
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Gustavus Smith’s Onboarding
This is a true story of one of the worst onboarding cases in history as told by Wharton Professor Michael Useem. May 31, 1862. The Union forces were about to…
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Discipline in Onboarding
Routines, timelines, and structure to establish control are non-optional components of success. You don’t have to manage them yourself if discipline is not one of your strengths. But you must…
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The Most Important Onboarding Partnership
"Onboarding plans, no matter how well-mapped and detailed, should never result in a hand-off to the new leader. The onboarding plan should be a living document that both the new leader…
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Be Prepared
In general, the more prepared you and your organization are for a crisis, the better you will handle it. This is not about preparing in detail for every possible permutation…
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Onboarding in a Dystopian Obfuscational Corporella
The ideal organization is marked by a transparent focus by all on a meaningful and rewarding shared purpose. Unfortunately, many organizations are more dystopian than utopian, more obfuscational than clear,…
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100-Day Action Plans
"As time has passed, we have found line managers wanting more and more assistance in developing onboarding plans—to the point that we have trained all our HR leaders. Now, the…
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Leverage the Fuzzy Front End
At first, Nathaniel did not buy the concept that he should start before his “official” Day One. He wanted to take some time off so that he could show up at…
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