Category: Leadership Skills & Strategy
How TriZetto’s CEO Changed Its Culture By Changing Its Attitude
Changing an organization’s culture is hard. But as Peter Drucker famously said, “Culture eats strategy for breakfast.” A counter-cultural strategy will fail every time. It may look like your new…
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Want to Change the World? Define Your Organization’s Attitude
Successful organizations like Apple, Coca-Cola, the Red Cross and Ritz-Carlton all have a distinct attitude. For example, Apple leads its competitors in designing innovative products. Winning attitudes do not emerge by…
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Steelcase CEO on How Office Layout Impacts Corporate Culture
Your office environment is not just the context for what you do, it’s an important choice itself. There is no one best environment for all organizations. Instead, plan and put…
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Learn and Apply The Critical Communication Lesson From NBC’s Olympic Timing Misfires
NBC has had a couple of communication misfires. The one that triggered this article was their running a promotion of their soon to be aired interview with backstroke gold medalist…
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Leading In An Age Of Decreased Face-To-Face Communication
Be, Do, Say You will choose your own way of leading. You will likely choose to lead in different ways in different times – from different chairs in different places. Keep…
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Managing First Impressions In A New Job
Premature cognitive commitment from new staff members, or jumping to conclusions, is always a risk in onboarding. However, it plays out differently with employees and executives. This is one of…
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To Be One of the “Best Places to Work,” Build a BRAVE Culture
In February, St. Joseph Hospital was named one of the “Best Places to Work in Indiana” for the sixth consecutive year. Hospital President Kathy Young firmly believes that it is St. Joseph’s “corporate culture…
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How Leaders Can Inspire Action through Compelling Storytelling
Great communication changes people. It changes the way they feel. It changes what they do. The secret to inspiring others is connecting an idea or a vision with a hope…
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Three Steps to a Compelling Message
Compelling messages rarely appear out of thin air. Messages that make a real impact are the result of a lot of hard work, even though some business leaders and politicians…
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