How To Support Effective Employees Caught In The Middle

In general, you should cherish or promote the outstanding 10% of your employees that generate most of the value, and you should move faster to invest in or get the…

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How AT&T Added Insult To Injury

There are important lessons to be learned from AT&Ts two failures last week. First, their widespread system outage was a classic, preventable, basic failure. Then they added insult to injury…

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How To Negotiate A Job Offer

Most people consider a job offer a win. It’s like taking a big hand in poker, making it to the next round of the playoffs, or securing a date with…

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Why Intelligent Failures Are Essential To Executive Onboarding Success

Stay out of that group by making your inevitable early failures small and intelligent

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Break The No-win Effectiveness Versus Efficiency Trade-off With Five Priority Levels

The only way to sustain a competitive position over time is to get all clear on your core focus

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How RACI Can Make Teams More Effective – If You Go Beyond The Basics

Clarify the approving authority, the difference between consulting and concurring, and when to inform people before or after the fact.

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Leading A Team That Has Just Completed A Successful Mutiny

But if you are taking over a team that successfully mutinied, shock the team and do a hard cultural reset of the team’s values and behaviors immediately, followed by building…

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The Critical Difference Between Pressure And Support

Often someone putting pressure on someone else thinks they are being supportive

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