Helping Colleagues With Post-Covid Stress Disorder (PCSD)

Post-Covid Stress Disorder is a sub-set of Posttraumatic Stress Disorder caused by the trauma of the COVID-19 pandemic. Leave treating its symptoms to others. Put your efforts into helping colleagues…

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Lessons On Following A Sacrificed Change Agent From McKinsey’s New CEO, Bob Sternfels

Most change agents don’t survive their own change. The job of those following them is to help the organization get over the trauma inflicted by the change agent and then…

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Why Barcelona’s Boomerang President Joan Laporta Will Fail

F.C. Barcelona just elected Joan Laporta as its new president – largely because of his success in the role from 2003 to 2010. But he will fail if he tries…

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Knowing When To Deliver Craftsman-Level Quality And Not

What a challenging time! Even the people that aren’t struggling are struggling. Still, every so once in a while, it’s nice to bump into a glimmer of light to brighten…

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The Real Reason McKinsey Is Firing Its CEO

Most change agents don’t survive their own change. McKinsey’s Global Managing Partner, Kevin Sneader either forgot that or ignored it and is paying the price as the first head of…

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The Only Way Marriott’s New CEO Can Make It Through One Of The Ultimate Hot Landings

As an executive onboarding into a new role, landings don’t get much hotter than what Tony Capuano is facing as Marriott’s new CEO, “one of the most challenging jobs in…

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Leveraging Asynchronous Communication To Bring Out The Best In Others

It has to make sense to leverage different ways of communicating with different people in different situations. While virtual communication is more efficient, in-person communication is more effective for emotionally…

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How To Rebalance Communication In The Post-Pandemic New Normal

Most of you shifted from in-person to virtual communication during the pandemic. Once you’re released from the pandemic restrictions, you’ll shift back. But you won’t shift back far enough or…

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Why Restoring Your Culture After The Pandemic Is Doomed To Fail

One of the second-order effects of the pandemic has been damage to relationships – a pillar of any organization’s culture. Some will not be able to restore those relationships and…

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