The Golden Globe For Most Effective Reorganization Goes To…

Coming out of COVID companies split into the good, the great and the gone. The good, like Delta Airlines, are delivering their basic services in an acceptable manner. The great,…

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Why ‘Thank You’ Beats ‘Yes’ In Strategic Selling

On the one hand, it looks like everything is stacked against her. Almost any set of assumptions plugged into our onboarding risk calculator suggests she should run, not walk away…

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Why Exxon’s New CFO Should Fail, But Won’t

On the one hand, it looks like everything is stacked against her. Almost any set of assumptions plugged into our onboarding risk calculator suggests she should run, not walk away…

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When To Inform In Advance Versus Report After The Fact

The critical difference between “inform” and “report” is timing. Informing happens before and reporting happens after.

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When To Use The Three Different Ways To Fire Employees

Example-making is the most aggressive approach, utilized to send a message to others. Quick and clean works with aa contained, neutral message. Face-saving occurs by letting the separation be their…

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How To Elevate Involved Participants To Committed Champions

If they are fans, help them help “their” team win. If they are customers, help them help strengthen “their” brand. If they are colleagues, inspire, enable and empower them to…

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How Returning To The Office Provides A Rare Chance To Redirect Your Cultural Evolution

Some define culture as “The way we do things here.” Others take more thorough and complex approaches. We suggest a BRAVE framework as a middle way - simple enough to…

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Will Becoming Board Chair Give Microsoft CEO Satya Nadella More Influence And Impact?

Microsoft CEO Satya Nadella’s new role as Board Chair will give him more influence and impact. In addition to leading the company, he now leads the board.

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How To Enhance Your Influence And Impact

Enhance your influence and impact by focusing on the mission-critical parts of your role and adapting to the culture of the organization to do “Their job, their way.” In most jobs, people find meaning…

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