What The New GE, J&J And Toshiba Spin-Offs Must Do To Establish Their Own Cultures

Last week, General Electric (GE), Johnson & Johnson and Toshiba each announced they were splitting apart. They decided their separate parts were worth more than the sum of those parts.…

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The Power Of ‘Yes, And…’ Judo Leadership To Inspire, Enable And Empower Others

The “Yes” empowers. The “and” inspires, enables and empowers them to do even more, even better.

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Why Great Service Is A Two-Way Street Paved With Respect

Acquire and nurture customers that will be satisfied with that level of service – treating them with respect at every step of the way.

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Boris Johnson (L) and UN Secretary General Antonio Guterres (R) with Joe Biden POOL/AFP VIA GETTY IMAGES
Staving Off The Ultimate Tragedy Of The Commons By Making Better Complex Decisions Cooperatively In Glasgow

The Tragedy of the Commons happens when individuals make decisions that are right for themselves but wrong for the common good. Arguably this is what led to over-fishing Cod in the North…

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Fixing Boomers’ Disadvantage In Onboarding Into New Jobs

There they are, waiting for the gun to go off on day one. It’s not fair, but Boomers are already at a disadvantage. Others have gotten a head start and…

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Why Mission-Driven Messages Beat Those Vision-Focused

Mission is about what you do for others. Vision is your own picture of success. While you need both, your followers will likely be more inspired by what you’re going…

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The Most Important Lesson Every Company Should Learn From KKR’s CEO Transition
The Most Important Lesson Every Company Should Learn From KKR’s CEO Transition

1. Take your long-term future capability planning seriously. Flesh out your future state. Understand your current reality. Identify current people with the talent required to fill future roles and follow…

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How The Most Effective Delegators Partner To Help Teams Serve Others

Partners beat bosses. If you tell your people to do things as their boss, the best you can ever hope for is compliance. If you partner with them to serve…

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How To Lead Through Post-Pandemic Changes In Sensibilities

There are things people were in the habit of doing before the pandemic that they’re not doing now. Like a computer shut down prompts us to rethink previously open applications,…

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