Category: Executive Onboarding
Why Great Service Is A Two-Way Street Paved With Respect
Acquire and nurture customers that will be satisfied with that level of service – treating them with respect at every step of the way.
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Staving Off The Ultimate Tragedy Of The Commons By Making Better Complex Decisions Cooperatively In Glasgow
The Tragedy of the Commons happens when individuals make decisions that are right for themselves but wrong for the common good. Arguably this is what led to over-fishing Cod in the North…
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Fixing Boomers’ Disadvantage In Onboarding Into New Jobs
There they are, waiting for the gun to go off on day one. It’s not fair, but Boomers are already at a disadvantage. Others have gotten a head start and…
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Why Mission-Driven Messages Beat Those Vision-Focused
Mission is about what you do for others. Vision is your own picture of success. While you need both, your followers will likely be more inspired by what you’re going…
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The Most Important Lesson Every Company Should Learn From KKR’s CEO Transition
1. Take your long-term future capability planning seriously. Flesh out your future state. Understand your current reality. Identify current people with the talent required to fill future roles and follow…
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How The Most Effective Delegators Partner To Help Teams Serve Others
Partners beat bosses. If you tell your people to do things as their boss, the best you can ever hope for is compliance. If you partner with them to serve…
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How To Lead Through Post-Pandemic Changes In Sensibilities
There are things people were in the habit of doing before the pandemic that they’re not doing now. Like a computer shut down prompts us to rethink previously open applications,…
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The Secret Sauce In The Best Problem-Solving Meetings
1. Keep focus on helping someone or something outside the meeting. 2. Ensure task clarity, concreteness and appropriateness. 3. Help all understand the meeting design, flow and their own roles.
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11 Executive Onboarding Program Master-Class Ideas
Mary Vonnegut, Ed Bancroft and I published our books on Onboarding, and The Total Onboarding Program over ten years ago, proposing an integrated approach to aligning organizations and then acquiring,…
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