Five Keys to BRAVE Innovation

Five Keys to BRAVE Innovation

In most industries, the lowest cost player makes money selling large quantities of product or service at a low price with great discipline. The differentiated player makes money selling smaller quantities of product or service at a relatively high price fueled by...

Three Imperatives for Service Innovation

Innovating in a service business works best if the innovations are: 1) aligned with your core purpose, 2) meet a future consumer need and 3) can be executed by your organization. Noodles CEO Kevin Reddy explained this model to me and how it works at his organization....