


When To Inform In Advance Versus Report After The Fact
What does “Keep me informed” mean? Figure it out by asking “Before or after?” Most people won’t know what you mean with that question. But it will prompt a conversation of when to ask, discuss, recommend, inform, report or skip. There’s a time and place for each –...
How JPMorgan And Your Organization Need To Improve Shared Decisions
The impact of poorly shared decisions is often so painful that many avoid them at all costs, ensuring someone always has final decision rights. You can go one step further by deploying decision-making frameworks to help the best ideas win instead of the most powerful...
How To Leverage The Essential Difference Between A Deputy And Chief Of Staff
Deputies are second in command empowered to act in their superiors’ absence. Chiefs of Staff give their leaders increased leverage by managing them, priorities, programs and projects, and communication. Each is important in their own right; but a Deputy’s leverage is...
How Your Chief of Staff Can Give You Increased Leverage
Your chief of staff can give you increased leverage by managing you, priorities, programs and projects, and communication. Most leaders are unbalanced. They are relatively stronger or weaker across strategy, organization and operations. Those relatively weaker...