How Best To Engage Remote Attendees In Blended Remote/In-Person Meetings
Don’t. As people return to their offices after the pandemic, some will try blended remote/in-person meetings. They will fail. Those remote will feel like second-class citizens struggling to keep up with what’s going on. Instead, pick one and structure either 100%...
When To Inform In Advance Versus Report After The Fact
What does “Keep me informed” mean? Figure it out by asking “Before or after?” Most people won’t know what you mean with that question. But it will prompt a conversation of when to ask, discuss, recommend, inform, report or skip. There’s a time and place for each –...
How JPMorgan And Your Organization Need To Improve Shared Decisions
The impact of poorly shared decisions is often so painful that many avoid them at all costs, ensuring someone always has final decision rights. You can go one step further by deploying decision-making frameworks to help the best ideas win instead of the most powerful...
How To Leverage The Essential Difference Between A Deputy And Chief Of Staff
Deputies are second in command empowered to act in their superiors’ absence. Chiefs of Staff give their leaders increased leverage by managing them, priorities, programs and projects, and communication. Each is important in their own right; but a Deputy’s leverage is...
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