How To Keep Your Systems From Impeding Progress
It’s not fair. At some point, the systems you worked so hard to put in place to enable and accelerate progress actually become drags on progress by impeding your ability to adapt. Break the normal progression from no systems to weak systems to strong systems that help...
Applying The Hippocratic Oath To Data – First Do No Harm
We’ve all seen what happens to companies whose customer data gets compromised. It’s never a pretty picture. Going forward every one of you should apply the Hippocratic Oath and do what you must to make sure data mismanagement won’t hurt your customers, your brand or...
Lessons From Xerox’s Undignified Death Throes
The demise of Xerox is Darwinian. Over the recent decades this American icon of industry has failed to adapt to changes in the world and inflicted a series of injuries on itself. It should not have been a surprise that the company would turn ever more inward-looking...
How To Manage The New Employment Deal With Your Employees
The days of lifetime employment are gone for most. No longer do employees commit to organizations for their entire careers. No longer do organizations commit to take care of their employees for the rest of their lives. Instead, organizations view people as assets to...
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