


Leveraging Asynchronous Communication To Bring Out The Best In Others
It has to make sense to leverage different ways of communicating with different people in different situations. While virtual communication is more efficient, in-person communication is more effective for emotionally charged situations and relationship-building. But,...
How To Rebalance Communication In The Post-Pandemic New Normal
Most of you shifted from in-person to virtual communication during the pandemic. Once you’re released from the pandemic restrictions, you’ll shift back. But you won’t shift back far enough or fast enough. And, as discussed last week, simply restoring your culture...
Post Pandemic Re-Booting Through Maslow’s Needs Hierarchy
COVID-19 has reset everyone’s progress up Maslow’s hierarchy of physiological, safety, belonging, self-esteem, and self-actualization needs. As you re-boot your relationships with internal and external stakeholders including customers, you’re going to have to meet...
Ranking McDonald’s, Nike And Under Armour’s New CEOs’ Chances Of Success
Lots of movement amongst retail CEOs recently. McDonald’s new CEO, Chris Kempczinski, seems to be facing low or manageable risk and should do fine – highest chance of success. Nike’s new CEO, John Donahoe, has a potentially mission-crippling risk, but can make it work...