


Why You Should Take A Differentially Good Approach To Business Development
Drucker told us that “the purpose of business is to create a customer.” All customers are equal, but some customers are more equal than others. This is why you should invest at different levels with different prospects and customers. In brief, invest more in good...
What The New GE, J&J And Toshiba Spin-Offs Must Do To Establish Their Own Cultures
Last week, General Electric (GE), Johnson & Johnson and Toshiba each announced they were splitting apart. They decided their separate parts were worth more than the sum of those parts. These are the definitions of points of inflection for these businesses. Those...
How Returning To The Office Provides A Rare Chance To Redirect Your Cultural Evolution
Many are wrestling with choices around returning to offices. Who should return? When? How often? For how long each week or each day? Some view those choices as discrete and tactical. They’re not. They’re part of your culture and culture is your only sustainable...
Your Employees Are Returning! Time For A Culture Change
For the most part, cultures evolve with the speed of Teutonic plates. They’re sticky, hard to change. But, every-so-once-in-a-while there are earthquake-like sudden shifts: mergers or spin-offs – or a pandemic. As people return to the office, or not, figure out when...