Make The Best Of Press Interviews With Three Points
If you concentrate on answering interviewers’ questions in press interviews, you’re putting your result in their hands. If you’re lucky, their agendas match yours, leading to a happy result.Don’t do that.Hoping for good luck is not a plan.Instead, concentrate on the...
Why Your First Interview Question Should Be “Why Would You Want This Job?”
Start job interviews by asking candidates why they would want the job. It’s the most important of the only three interview questions so you want the cleanest answer to it. Then, their answer to that first question will inform other questions you ask – if any. Their...
Experience — The Fourth Of The Only Four Ways To Succeed As A CEO
The best service-focused organizations are led by chief experience officers whose devotion to customer experience comes out in everything they say, do, and are. The only thing that matters in a service-focused organization is the customer’s experience. And the only...
How To Break The End Versus Means Trade Off
The end versus means tradeoff is not a new quandary. It’s been an ethical argument showing up in ideas like Utilitarianism – the greatest good for the greatest number. It’s been a political argument with people like Machiavelli arguing that, “in the actions of all...
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