The demise of Xerox is Darwinian. Over the recent decades this American icon of industry has failed to adapt to changes in the world and inflicted a series of injuries on itself. It should not have been a surprise that the company would turn ever more inward-looking as it headed towards its inevitable demise. What is painful to watch is its loss of dignity on the way to its corporate death. The flip-flops in control over this week are not good and will leave everyone confused and angry, accelerating and deepening the pain. While the root cause was the inability to adjust, it’s time for stakeholders to stop fighting and regain their dignity.
Xerox has lost control over its core body functions. It looks like John Visentin is not going to survive his Hot Landing.