The most effective communication is outcome-focused in a contextually appropriate way.
Serena Williams’ reactions to the umpire’s calls in her U.S. Tennis Open final certainly cost her a point and a game and perhaps the match and title.
At The Barth Syndrome Foundation, there is alignment around mitigating and eliminating Barth-related suffering and loss of life.
It’s not enough to say the right things to your team. Be sure you believe in the cause as much as they do.
Giving executives leverage must extend after the communication. Deliver on your promises. Making sure you and others do what you said you would.
Reducing or compensating for biases and blind spots leads to more productive interactions, decisions and work
Everything communicates and the stage you set has a meaningful impact on meeting attendees’ perception, engagement and results
Leadership is about inspiring and enabling others to do their absolute best together to realize a meaningful and rewarding shared purpose. Teams need heroes.
Plan ahead to give yourself confidence in your results. Read ahead to make the best of whatever situation you find yourself in. Or you could wing it and wonder why it didn’t work.
Make your meetings impactful by being clear of the expected outcome. Drive to a current best solution, decision or action steps by the end of the meeting.