Purpose drives emotion – why. Frameworks drive thinking – how. Incentives drive action – what.
Coaches Mike Kryzyzewki (Coach K.) and Johnny Dawkins of Duke and UCF gave a master class in winning graciously last night.
Apply this simple mantra to improve your communication: lead, follow, AND get out of the way.
The fundamental premise is that responses that begin with “Yes” are more encouraging than either “No,” “Yes and” encourages making best current thinking even better.
The most effective communication is outcome-focused in a contextually appropriate way.
Serena Williams’ reactions to the umpire’s calls in her U.S. Tennis Open final certainly cost her a point and a game and perhaps the match and title.
At The Barth Syndrome Foundation, there is alignment around mitigating and eliminating Barth-related suffering and loss of life.
It’s not enough to say the right things to your team. Be sure you believe in the cause as much as they do.
Giving executives leverage must extend after the communication. Deliver on your promises. Making sure you and others do what you said you would.
Reducing or compensating for biases and blind spots leads to more productive interactions, decisions and work