The strongest leaders get that it’s not about them. It’s about the others. Whether you call them “first followers” or “front line,” leadership is about inspiring and enabling others to do their absolute best together to realize a meaningful and rewarding shared purpose.

The Ritz Carlton logo at the former Hong Kong ...


In their new book, “Judgment on the Front Line: How Smart Companies Win By Trusting Their People,” Chris DeRose and Noel Tichy drive the importance of trusting the people in the know – the ones who are on the front line.

Similarly, organizer Randy Joy Epstein started the first ever TEDxTimesSquare this week with a video on how the First Follower Transforms a Lone Nut into a Leader. Both DeRose and Tichy’s book and the TEDxTimesSquare conference made the following points:

  1. Empower others
  2. Switch from conflict to collaboration
  3. Inspire with trust

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