Ajay Banga did a particularly good job at Master Card at embracing and leveraging his Fuzzy Front End (the time between the acceptance of the job and start date as CEO). Many leaders fall into the trap of believing that leadership begins on day one of a new job, but Banga’s actions are an excellent example of how leaders can use the time before then to get a head start in order to increase their chance of success.
I talked to Ajay as part of preparing this week's article for Forbes. I found his perspective valuable and refreshing. I'm sure you will too.
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