Category: Leadership Skills
Thankful for the American Culture
During a conversation about the bleak state of the US economy at the last CEO Boot Camp, one of the non-US CEOs was clear that he was betting on the…
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Harvard’s Marco Iannuzzi: Difference-maker
What do you want and what are you willing to give up to get it? The answer was clear for Marco Iannuzzi. He wanted to play football for Harvard and…
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When your way and their way don’t match
US Army Colonel Randy Chase spent 10 days on a navy ship for cross-training. On his second day, he ran out of toothpaste so went over to the ship's store…
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Going all-in for "The Game" (Harvard-Yale)
This weekend is the Harvard-Yale game. For any associated with those schools in any way, this is "The Game". Nothing else matters. All year long, these two teams have known…
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Paint the grass like Disney does.
Paint the grass to improve your new hires' onboarding experience. Disney is committed to guests enterring parks that look as good as they did on the day they were opened…
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Onboarding logic
Like the duck sailing smoothly along the surface while paddling like mad underneath, what looks like a logical, sequential approach to onboarding is actually an ongoing series of constant iterations.…
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If You Don’t Say It, It Doesn’t Exist
Richard Wolfe, author of Revival, The Struggle for Survival Inside the Obama White House”, spoke this morning on NPR Morning Edition about the communications problems in the Obama White House. …
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Play to enlightened self-interest
No one cares about you ...unless it's in their best interest to do so. de Tocqueville put it well: "an enlightened regard for themselves constantly prompts them to assist each…
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Tow truck drivers and bad bosses
Why is a bad boss like a tow truck driver? Both think they can ignore the rules of the road if they just put their blinking lights on, and neither…
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