Altering Balance of Consequences: An Essential Part of Transition Management

Image via Wikipedia Changing behaviors is tough.  Three helpful leadership skills include: Assessing the current context and culture Mapping the supporters, detractors, and watchers Moving everyone one step, starting by turning the supporters into champions This is accomplished by altering the balance of consequences. Michael Brown's ABCs of Behavior Change Michael Brown's premise, which I […]

Leverage Your Agenda as a Symbol of What’s Important when Onboarding


Edgar was joining a company as CEO. He told us the most important thing he had to do was to change the mindset of the organization to become more customer focused.  “What are you doing Day One?”  “I’ve got this planned. I’m showing up, introducing myself to the team and launching five committees to tackle […]

We’re all new leaders all the time

Leadership is about inspiring and enabling others to do their absolute best, together, to realize a meaningful and rewarding shared purpose.  While a strongly shared purpose remains constant over time, any organization’s context and culture are continually evolving.  Because of this, no leader and no team’s next 100-days are going to be anything like their […]

Following a Dictator Requires Different Leadership Skills

  Image via Wikipedia Following a dictator like Egypt's Hosni Mubarak is a particularly challenging task.  Dictators substitute personality-driven command and control for strategic and organizational processes.  You don't need strategic planning if you're going to do everything the dictator's way.  You don't need systemic talent reviews and succession planning if there's only one opinion […]

The New Leader’s Playbook


Moving into new roles are crucible events of leadership and some of the toughest challenges people face. Nearly half of new leaders fail in their first 18 months. In that light, four things make a big difference: Get a head start – Manage the message – Build the team – Follow through to sustain momentum and deliver results.