Managing Leaks

girlonphone

Betty was announcing a set of changes in her organization all at the same time.  She wanted to let people know in the right order, make sure they all had the same understanding and not disenfranchise her managers all at the same time.  The key pieces of her announcement cascade included: Have one-on-one conversations with [...]

3 Communication Points

target

While there are all sorts of different ways to think about communication, for most of us, concentrating on three communication points can make a dramatic difference in our effectiveness.   It leads to better preparation, better delivery, and better impact. Better Preparation Sometimes preparing for an interview, speech, one-on-one interaction, or any communication event can be [...]

Onboarding Progress

“…making progress in one’s work – even incremental progress – is more frequently associated with positive emotions and high motivation than any other workday event”.  So says Teresa Amabile and Steven Kramer in “What Really Motivates Workers” in the Jan/Feb 2010 Harvard Business Review based on their research with 600+ managers. So what? Amabile and [...]

Simon Sinek on How Great Leaders Inspire Action

I was struck by Simon Sinek’s TED video on How Great Leaders Inspire Action.  (Those of you who are not familiar with the TED videos should stop reading right now and click through to www.TED.com and get familiar with them.  Many of them are truly astounding.) One of Simon’s core concepts is that people don’t [...]

Emotional Onboarding

All onboarding is emotional.  It’s all about moving people’s feelings. The process has value Just because all onboarding is emotional does not mean you can relax the process.  The basic steps of getting a head start, managing the message, and inspiring and enabling others are critical to helping you move people’s feelings in the right [...]