We are working with a major humanitarian aid organization on a pro-bono basis to think through how to put in place a program to jump-start their Disaster Operations Teams. (Every single one of you knows this group.) This requests your help in taking that thinking to the next level. Please send any and all comments [...]
Poor Hand-Offs: The Overriding Onboarding Issue
Over the past several weeks, we’ve laid out 11 onboarding issues with 11 suggestions for how to deal with them. (They are recapped below.) The overriding issue The overriding issue is that dealing with each of these 11 issues is not good enough without dealing with poor hand-offs between players. The suggestion Our suggestion is [...]