I recently asked acoustics expert David Greenberg what the greatest concert hall is. He quickly replied, “For what?” He went on to explain that different venues are better for certain types of performances. When you think about the best way to communicate with your team, ask yourself, “To do what?” Concert halls designed to accommodate [...]
How Leaders’ Communication Styles Impact the Delivery of Results
Contrasts in Controlling the Conversation: Armstrong vs. Weiner
Accepting that it's always dangerous to comment on things while they are happening, there seems to be a marked difference between how Lance Armstrong and Anthony Weiner have handled recent controversies. Weiner Tweeting Lewd Pictures? Somebody sent somebody else a lewd picture of congressman Anthony Weiner from Weiner's Twitter account. Weiner says his account [...]
Inspiring and Enabling Disagreement is a Core Leadership Skill
How do you react when someone disagrees with one of your ideas? Does your fight or flight instinct click in? That is, of course, the natural response honed by millions of years of evolution. Yet, for today's higher order leaders, it's far more productive to go the other way and encourage the disagreement. Image by [...]