The Three Essential Elements of Compelling Communication

rock

Image via Wikipedia For change to occur, A x B x C must be greater than D where: A is the Platform for Change – Why must I do something different?  (The starting point to break inertia) B is Envisioning a brighter future – WIIFM (All benefits are emotional) C is the Call to Action [...]

Clarity around Direction, Leadership, Roles

synchronizeddivers

One of the most important learnings in the after action review re: last month's tornado in Bridgeport, Connecticut was the importance of clarity around direction, leadership and roles.  Or, in other words, the importance of sticking with the basics.  Our partner Harry Kangis continually reminds us about the importance of clarifying these three things in [...]

Campaign for Change

stepping up

"We keep doing the same thing over and over again with different labels.  We shuffle the people.  We launch new initiatives.  Nothing sticks.  It's frustrating." – Team Leader. Every change initiative has a moment of determination – the moment at which leadership and its followers abandon the change and move on or determine to see [...]

Onboarding Values

11luthor

We ran a master class today at the Onboarding Talent conference in Chicago.  One of the hot buttons was values and how important it is to confirm and communicate shared values at every step of the way in onboarding, both ways. Aligning values One of the critical components of a recruiting brief is values.  It's [...]

The Stupid Edition of Intuition

deer

  Sometimes letting people trust their guts is a very good thing.  Sometimes it’s not.  Here’s one way to think about the difference. Conscious Competence Model Consider the conscious competence model.  People learning new things move from: unconscious incompetence to conscious incompetence to conscious competence to unconscious competence The move from unconscious competence to conscious [...]