The difference between a generalist and a specialist

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What's the difference between a generalist and a specialist?  A generalist knows less and less about more and more until eventually he or she knows nothing about everything.  A specialist knows more and more about less and less until eventually he or she knows everything about nothing.  Either taken to its logical conclusion is useless [...]

Be Prepared

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In general, the more prepared you and your organization are for a crisis, the better you will handle it.  This is not about preparing in detail for every possible permutation of every possible crisis.  Instead it's about building general capabilities and capacity – discipline and agility. John Harrald argues the need for both discipline (structure, [...]

Early Onboarding Wins

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Early onboarding wins are essential, especially when they’re related to results, personal wins, and emotional deposits. Early result wins There is almost always a conversation at a new employee’s six-month mark.  It starts with the question, “How is she doing?”  If the answer is “Great.  Wonderful.  Kind of off to a slow start, but going [...]

What does Walt want?

Well into the 1980s, decisions at The Walt Disney Company were driven by what people thought Walt wanted.  I used to think the company was living in the past and this was an awful way to make decisions.  Now I’ve come to realize the company was living in the past (Walt died in 1966), but [...]

Onboarding Decisions

Four important ideas from Wharton professors last week: Be decisive – Michael Useem Save more earlier – Olivia Mitchell Buy stocks – Jeremy Siegel Advertise on TV – Peter Fader Applause please.  I just saved you four hours.  Actually, the conversations each of these professors put around these ideas were compelling and well worth participating [...]