Why Managing Away Uncertainty is Seductively Counterproductive

Progress requires people to push the edges, challenge the status quo, break the boundaries into the realm of uncertainty

A 100-Day Action Plan For Starbucks New CEO – Standing On The Shoulders Of Giants

1) honor his predecessor, 2) keep what’s working and 3) build on that strong base to move forward.

The Devil Is In The Details But The Angels Are In The Vision

too much detail and bureaucracy can choke off creativity, innovation and doing what’s right for the people that matter most

Applying Electoral College Strategy To Your Organization

invest in the people and customers that create the most value for your enterprise and cut loose the people and customers that are holding you back

Why The Fundamental Strategic Choice Is Between Converging And Diverging

Areas in which you choose to converge require less effort and investment, freeing up resources to invest in areas that require more effort and investment to build meaningful advantages.

What Every New Government Leader Should Put In His Or Her 100-Day Action Plan

The fundamental elements of a new leader’s 100-day action plan are all about getting a head start, managing the message and building the team

What it Takes to Capture and Create a Moment of Joy

it doesn’t take much for you to create moments of joy in people you spend time with every day.

How Should American Express Feel About Al Kelly Taking Over As CEO Of Visa

don’t lose the people you don’t want to lose and don’t have to lose

How To Get From Safe Contentment To True Happiness

when something disturbs your inertia, take advantage of that disruption to move forward

General Electric’s Response To Major Enduring Change

Things turn out best for those who make the best of how things turn out – Jack Wooden