What it Takes to Capture and Create a Moment of Joy

it doesn’t take much for you to create moments of joy in people you spend time with every day.

How Should American Express Feel About Al Kelly Taking Over As CEO Of Visa

don’t lose the people you don’t want to lose and don’t have to lose

How To Get From Safe Contentment To True Happiness

when something disturbs your inertia, take advantage of that disruption to move forward

General Electric’s Response To Major Enduring Change

Things turn out best for those who make the best of how things turn out – Jack Wooden

The Recession is Coming. The Recession is Coming. Heed this Advice from CEO Connection Mid-Market CEO Convention Speakers

prepare in advance, watch out for early warning signs and manage through the disruption to come out even stronger on the other side

The Link Between Happiness And Personal Missions

how different missions call different people different ways leads to some people being happier than others

Wanamaker Was Wrong. The Vast Majority Of Advertising Is Wasted.

a very small proportion of your current and potential customers account for a very large proportion of your profitability

Why You Must Go From Insights To Strategy To Action In That Order Every Time

Going from insights to strategy to action increases the likelihood of success

Why You Must Treat Utilitarian, Emotional, And Fanatical Customers Differently

Continuity programs with utilitarians. Live your story with emotionally engaged. Treat fanatics as co-owners.

Two-Way Time Management For Senior Executives

the busiest executives cannot manage their time without help from others