Why You Must Treat Utilitarian, Emotional, And Fanatical Customers Differently

Continuity programs with utilitarians. Live your story with emotionally engaged. Treat fanatics as co-owners.

Two-Way Time Management For Senior Executives

the busiest executives cannot manage their time without help from others

Fox News Places Its Bet That Two Heads Are Better Than One

co-leadership is often marked by conflict and negative performance – especially in organizations populated by people with large egos.

How to Balance Collaboration and Decision-Making in a Matrix Organization

play different roles at different times, collaborating, making decisions and providing direction, or following others’ direction as appropriate

Personal Branding Lessons From Clinton And Trump

Trump’s branding is about emotional fixes to bleak problems while Clinton’s is about disciplined, logical, competent evolution. And emotional positions generally beat rational ones.