- Hospital (Photo credit: Wikipedia)
Changing an organization’s culture is hard. But as Peter Drucker famously said, “Culture eats strategy for breakfast.” A counter-cultural strategy will fail every time. It may look like your new strategy is gaining traction early on, but sooner or later culture will always win. This is why a new strategy may require a culture change.
The implementation of healthcare reforms in the U.S. created a massive opportunity for healthcare information technology provider TriZetto. To take advantage of this opportunity, CEO Trace Devanny knew he must change TriZetto's strategy, posture and culture driving people to “listen, align and act on client input", moving the organization from product-focused to solution-focused, and from payer-focused to healthcare-focused. This is a good example of leading a cultural transformation with an attitude change.
Follow this link to read the full article on Forbes.com
